TowerLiving: Architecture · Support
A little help.
For your home.
From your first room to your next house story. Find help with playing, saving and the Architecture Collection.
On this page
We’re here to help. Include “TowerLiving: Architecture”, your app version, device model and iOS or iPadOS version in your email. Briefly describe what happened and what you were doing just before it.
mlo@newways.consultingPlease do not send passwords or full payment details. Check attachments for private information. Release is being prepared; the game is not yet publicly available on the App Store. This guide describes the first version.
What is included for free?
Your first home stays playable with no time limit. It includes all seven room types and their standard design styles, five café styles, household stories, neighbour visits, day and night, photo mode and saving. Your first home is not a time-limited demo.
You shape a city home with fixed floor and room positions up to the roof garden. The city provides the setting; two neighbouring houses can be visited. TowerLiving: Architecture is a separate game, not an update to the 2D game TowerLiving.
How do I explore my home?
Rotate the 3D view and zoom closer to rooms. Tap a room or a person to open the relevant information and actions. Construction previews let you plan rooms and additional floors directly from the house.
Pause, or select 1×, 4× or 16× to choose your pace. Household stories, visits and keepsakes grow from life in the house. Design uses the available room positions and styles; individual pieces of furniture cannot be placed freely anywhere.
How do I save more than one house?
There are four manual save slots and a separate automatic checkpoint for Continue. Use a manual slot for a house you specifically want to keep. Before you switch to another project, the game offers to save your current house.
Saves and their recovery copies stay on this device. The game does not include its own save synchronisation between iPhone and iPad. Restore purchase does not load previous houses. Deleting the app can also remove your local saves.
If a house does not load, avoid starting over or deleting the app as a first troubleshooting step. Note the message and contact support. Existing saves can be opened regardless of the current purchase status.
What does the Architecture Collection add?
The optional permanent one-time purchase adds three starting houses with four chapters each: Studio 47, Green Courtyard and Tokyo After Hours. Each project combines its own house stories with a growing model collection.
The collection is neither a subscription nor in-game currency. It unlocks starting these three projects. The standard room types and design styles in your first home already belong to the free game. Apple shows the current price before you buy.
How do I buy or restore the collection?
Open “New architecture projects” on the welcome screen or “New projects” in the house menu. “Unlock permanently” starts the purchase through Apple. Purchases, product prices and restoration require an App Store connection.
If the collection is not unlocked after a previous purchase, select “Restore purchase” there. Use the Apple Account that made the purchase. A pending purchase unlocks only after Apple confirms it. If the price cannot be loaded, try refreshing it again later.
Restoration applies to the purchase, not local saves. See Apple’s help with missing in-app purchases for more information.
Where are my pictures?
Photo mode creates PNG images of the game view in the “Photos” folder within the app’s local documents. Find those documents in Apple’s Files app under TowerLiving: Architecture’s storage area. Images are not automatically added to your photo library.
Photo mode uses neither the device camera nor access to your photo library. Other app documents are also visible in Files. Avoid changing or deleting unfamiliar files there if you want to keep your saves.
Language, sound and motion
The game supports German and English, including spoken companion lines. Music, effects, radio stations and reduced motion can be adjusted in the game settings. If sound is missing, also check your device volume and selected audio output.
Music and companion audio ship with the app. Playback needs no music service or live AI connection. Your houses can be played offline; Apple purchases and restoration require a connection.
What about my data?
No separate game account is required. The game contains no advertising and sends no saves, user profiles or usage analytics to Newways servers. The TowerLiving: Architecture privacy notice explains local files, Apple purchases and voluntary support enquiries.